Review: Communicating about COVID-19: Practices for today, planning for tomorrow

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Review: Communicating about COVID-19: Practices for today, planning for tomorrow

Review: Communicating about COVID-19: Practices for today, planning for tomorrow

This editorial provides technical communicators with suggestions to make meaningful and effective communication materials to help local communities during the COVID-19 pandemic.

Technical communicators can make important contributions by providing informational and instructional materials for understanding the COVID-19 crisis. To address local conditions, meet community needs, and establish strategies for creating resources that meet current challenges, technical communicators should develop communication materials about the following categories: instructions for identifying COVID-19, steps for shopping strategically, protocols for assessing sources of information, procedures on how to care for others, and instructions on how to interact virtually. When creating materials, communicators need to consider the following factors:

  • Understanding the audiences who will use the materials
  • Creating versions of materials that address audience expectations and needs
  • Developing materials for distribution via multiple formats
  • Coordinating with local organizations to raise awareness of these resources within communities
|2020-05-28T11:42:39-04:00May 28th, 2020|COVID-19 Literature|0 Comments

About the Author: Maria Brann

Maria Brann
Dr. Maria Brann, PhD, MPH, is a professor in the Department of Communication Studies in the School of Liberal Arts at IUPUI and affiliate faculty with the Injury Control Research Center at West Virginia University. She explores the integration of health, interpersonal, and gender communication. Her translational focus and mixed methods approach are woven throughout her health vulnerabilities research, which advocates for more effective communication to improve people’s health and safety. Her primary research interests focus on the study of women’s and ethical issues in health communication contexts and promotion of healthy lifestyle behaviors to improve personal and public health and safety. She researches communication at both the micro and macro levels and studies how communication influences relationships among individuals and with the social world.

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