Review: Coronavirus (COVID-19) guidance for U.S. government websites and social media

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Review: Coronavirus (COVID-19) guidance for U.S. government websites and social media

Review: Coronavirus (COVID-19) guidance for U.S. government websites and social media

In this report, the U.S. Department of Homeland Security provides guidance for the coordination of web and digital communications related to COVID-19.

Although written to provide guidance for federal communications, the information and resources provided in this report are useful for any government agency to consider when communicating online.

Four guidelines should be followed when designing websites specific to COVID-19:

  1. First, structure the URL as https://www.agency.com/coronavirus
  2. Second, only post information directly related to your agency on your agency’s coronavirus page.
  3. Third, link to the three primary lanes of communication about coronavirus:
  4. Fourth, do not create a COVID-19 logo for consistency.

Social media outlets that provide trustworthy information that can be shared include:

|2020-04-15T09:32:37-04:00April 15th, 2020|COVID-19 Literature|Comments Off on Review: Coronavirus (COVID-19) guidance for U.S. government websites and social media

About the Author: Maria Brann

Maria Brann
Dr. Maria Brann, PhD, MPH, is a professor in the Department of Communication Studies in the School of Liberal Arts at IUPUI and affiliate faculty with the Injury Control Research Center at West Virginia University. She explores the integration of health, interpersonal, and gender communication. Her translational focus and mixed methods approach are woven throughout her health vulnerabilities research, which advocates for more effective communication to improve people’s health and safety. Her primary research interests focus on the study of women’s and ethical issues in health communication contexts and promotion of healthy lifestyle behaviors to improve personal and public health and safety. She researches communication at both the micro and macro levels and studies how communication influences relationships among individuals and with the social world.

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