Review: Modeling impact of word of mouth and e-government on online social presence during COVID-19 outbreak: A multi-mediation approach

Home/Review: Modeling impact of word of mouth and e-government on online social presence during COVID-19 outbreak: A multi-mediation approach

Review: Modeling impact of word of mouth and e-government on online social presence during COVID-19 outbreak: A multi-mediation approach

Review: Modeling impact of word of mouth and e-government on online social presence during COVID-19 outbreak: A multi-mediation approach

This research article demonstrated that the role of e-government and COVID-19 word of mouth positively affected online social presence, which is significant for societal protection during the quarantine period.

Individuals are able to acquire basic information and protection measures from e-government (e.g., the use of information technologies that have the ability to transform relations with citizens, businesses, and government) about COVID-19. However, people’s perceptions about the government influences their willingness to engage in long-term pandemic control. Thus, health authorities and government officials should manage attitudes toward outbreaks and its relationship with the role of e-government.

|2020-05-07T11:32:28-04:00May 7th, 2020|COVID-19 Literature|0 Comments

About the Author: Maria Brann

Maria Brann
Dr. Maria Brann, PhD, MPH, is a professor in the Department of Communication Studies in the School of Liberal Arts at IUPUI and affiliate faculty with the Injury Control Research Center at West Virginia University. She explores the integration of health, interpersonal, and gender communication. Her translational focus and mixed methods approach are woven throughout her health vulnerabilities research, which advocates for more effective communication to improve people’s health and safety. Her primary research interests focus on the study of women’s and ethical issues in health communication contexts and promotion of healthy lifestyle behaviors to improve personal and public health and safety. She researches communication at both the micro and macro levels and studies how communication influences relationships among individuals and with the social world.

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