Review: Optimizing decision-making processes in times of COVID-19: Using reflexivity to counteract information processing failures

Review: Optimizing decision-making processes in times of COVID-19: Using reflexivity to counteract information processing failures

This article proposes that team reflexivity among government officials can reduce errors and biases in decision-making during a crisis.

Team reflexivity is a deliberate process of discussing team goals, processes, or outcomes. This communicative process has been shown to be effective at reducing information-processing failures, such as groupthink. This is particularly important during the COVID-19 pandemic when governments must make decisions based on limited information. Policymakers should utilize team reflexivity to reduce the risk of bias and errors in decision-making to avoid widespread damage.

|2020-05-22T11:09:22-04:00May 22nd, 2020|COVID-19 Literature|Comments Off on Review: Optimizing decision-making processes in times of COVID-19: Using reflexivity to counteract information processing failures

About the Author: James Dudley

James Dudley

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