Communication

This research article identifies five critical dimensions that must be addressed for health systems to be able to successfully adapt and respond to crises. Three primary and two secondary dimensions must be attended to for a health care system faced Read More
This commentary highlights the need for clear, accurate, and timely communication to reduce the worldwide spread of COVID-19. According to the authors, COVID-19 is a test for the world to cooperate by sharing information and relying on evidence-based approaches to Read More
This article highlights the United Nations Communications Response Initiative to combat COVID-19 misinformation. Secretary-General of the United Nations, Antonio Guterres, raises concerns that the deadly COVID-19 pandemic is creating another dangerous epidemic of misinformation. A global “misinfo-demic” is spreading as Read More
This research article focuses on the types, content, and origin of information on Twitter surrounding COVID-19. COVID-19 cases are highly correlated with Twitter conversations, and those conversations lead the cases by 2-5 days. This suggestions that we can use Twitter Read More
In this report, the U.S. Department of Homeland Security provides guidance for the coordination of web and digital communications related to COVID-19. Although written to provide guidance for federal communications, the information and resources provided in this report are useful Read More
This commentary argues that the United States government needs a better, deliberate crisis communication strategy. Public communication surrounding COVID-19 has been haphazard and highlights the need for government to coordinate messaging. Globally, there is a great-power competition intertwined with the Read More
This article recommends support practices for managers of health care organizations during crises. Managing health epidemics is extremely difficult. To provide the best health care services, management-supportive measures for health care organizations and staff are helpful. Managers should employ the Read More
This commentary suggests public health experts can contribute to critical health literacy. Understanding the multiple messages and recommendations surrounding COVID-19 is difficult given the high levels of uncertainty surrounding the virus. The abundance of health information from numerous, and sometimes Read More
This article provides five risk perception domains to address when communicating with the public about COVID-19. Using real-time qualitative data collection and analysis, researchers analyzed social media posts and emails to assess COVID-19 risk perception and trust towards public authorities Read More
This article highlights the problems of too much information and inability to critically evaluate scientific publications, thus, calling on professional health care organizations to communicate reliable information. In only three months, the scientific literature has published a significant number of Read More

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