Review: Leadership under fire: how governments manage crisis communication

In a mixed methods study, researchers found that effective crisis leaders provide information updates and emotional coping advice.

During crises, people look to government for guidance, protection, and stability. Effective government crisis communication leaders exhibit the following competencies: crisis perceptiveness, humility, flexibility, presence, and cooperation. Keeping people safe and informed is of utmost importance. Communicatively, leaders must provide coping advice, uncertainty management and explanations, and gratitude during crisis.

|2020-04-01T09:35:14-04:00March 31st, 2020|COVID-19 Literature|Comments Off on Review: Leadership under fire: how governments manage crisis communication

About the Author: Maria Brann

Maria Brann
Dr. Maria Brann, PhD, MPH, is a professor in the Department of Communication Studies in the School of Liberal Arts at IUPUI and affiliate faculty with the Injury Control Research Center at West Virginia University. She explores the integration of health, interpersonal, and gender communication. Her translational focus and mixed methods approach are woven throughout her health vulnerabilities research, which advocates for more effective communication to improve people’s health and safety. Her primary research interests focus on the study of women’s and ethical issues in health communication contexts and promotion of healthy lifestyle behaviors to improve personal and public health and safety. She researches communication at both the micro and macro levels and studies how communication influences relationships among individuals and with the social world.

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