This article recommends support practices for managers of health care organizations during crises.
Managing health epidemics is extremely difficult. To provide the best health care services, management-supportive measures for health care organizations and staff are helpful. Managers should employ the following supportive practices:
- Engage leadership: Communicate effectively with employees by listening to them
- Choose wise motivations: Communicate appreciation and encouragement
- Recognize work-life balance: Communicate the importance of rest and rejuvenation
- Encourage peer support: Communicate the importance of mutual support and protection from external pressures
- Provide resources to protect employees and their mental health: Communicate risk and reduce stress in the work environment
- Build a good community: Communicate the importance of teamwork and relationships
- Increase employee control over their work: Communicate clear expectations and create an environment where tasks can be completed successfully
- Review achievements regularly: Communicate progress and successes
- Cancel unnecessary meetings: Communicate necessary information in unobtrusive ways