Review: Public health communications and alert fatigue

Review: Public health communications and alert fatigue

In this randomized control trial, health care providers were less likely to accurately recall information when overloaded with too much and too frequent communication during an emergency.

Information delivered too frequently and/or repetitively through multiple communication channels can have a negative effect on health care providers’ ability to accurately recall and respond to emergency information. In a multi-site randomized control trial, regardless of provider type, gender, or age, providers had a 41% decrease in odds of recalling the content of the message with each additional message received. Coordinated efforts to avoid redundant and conflicting messages from multiple agencies is necessary to improve message recall during emergency situations.

|2020-04-01T09:08:33-04:00March 30th, 2020|COVID-19 Literature|Comments Off on Review: Public health communications and alert fatigue

About the Author: Maria Brann

Maria Brann
Dr. Maria Brann, PhD, MPH, is a professor in the Department of Communication Studies in the School of Liberal Arts at IUPUI and affiliate faculty with the Injury Control Research Center at West Virginia University. She explores the integration of health, interpersonal, and gender communication. Her translational focus and mixed methods approach are woven throughout her health vulnerabilities research, which advocates for more effective communication to improve people’s health and safety. Her primary research interests focus on the study of women’s and ethical issues in health communication contexts and promotion of healthy lifestyle behaviors to improve personal and public health and safety. She researches communication at both the micro and macro levels and studies how communication influences relationships among individuals and with the social world.

Get Involved with Indiana CTSI