This letter to the editor discusses the vital role of an information specialist to assist public health information seekers during COVID-19.
Public health awareness is key to reducing the spread of COVID-19, making it the most effective tool of protection during the crisis. To combat the effects of the pandemic, the authors note the important role of information specialists and librarians in assisting with public health awareness for prevention measures, supporting researchers about the latest research and developments, and offering service to general information seekers. They determined that the channels most commonly used to facilitate public health awareness during the COVID-19 pandemic include mobile apps, artificial intelligence-based chatbots, social media platforms, online video-based lectures, and electronic academic resources. Using information specialists to disseminate information to health care workers, community members, and researchers via these information channels is vital for informing and updating stakeholders of rapidly changing information.