Review: Implications of the current COVID-19 pandemic for communication in healthcare

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Review: Implications of the current COVID-19 pandemic for communication in healthcare

Review: Implications of the current COVID-19 pandemic for communication in healthcare

This editorial provides areas of communication in health care that need emphasized as we address changing interactions among multiple stakeholders during COVID-19.

The International Association for Communication in Healthcare (EACH) and the Academy for Communication in Healthcare (ACH) suggest that all stakeholders must support each other during the COVID-19 pandemic. They offer areas of communication that need to be addressed, including the changing interactions with patients and families, between teachers and learners, between the media and the public, and within health care teams. Specifically related to health care providers’ communication with patients and families, conversations need to focus on risk communication and uncertainty, goals of care, shared decision making, bad news delivery, empathy, wellness, and core communication skills. Beyond the content, individuals must address the changing process of communication as more communication moves to telehealth approaches. Learners and teachers are also seeing a change in the delivery of communication and they must be willing to learn and adapt to online communication strategies, workplace learning, virtual communication assessments, and clinical changes without hands-on experiences. Researchers are adapting the way they conduct and communicate about their research, and policymakers must alter health care guidelines and protocols in light of the changes in communication because of COVID-19. It is important for all stakeholders to recognize, contribute, and adapt to the communication changes occurring.

|2020-06-16T08:49:53-04:00June 16th, 2020|COVID-19 Literature|0 Comments

About the Author: Maria Brann

Maria Brann
Dr. Maria Brann, PhD, MPH, is a professor in the Department of Communication Studies in the School of Liberal Arts at IUPUI and affiliate faculty with the Injury Control Research Center at West Virginia University. She explores the integration of health, interpersonal, and gender communication. Her translational focus and mixed methods approach are woven throughout her health vulnerabilities research, which advocates for more effective communication to improve people’s health and safety. Her primary research interests focus on the study of women’s and ethical issues in health communication contexts and promotion of healthy lifestyle behaviors to improve personal and public health and safety. She researches communication at both the micro and macro levels and studies how communication influences relationships among individuals and with the social world.

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