Review: Optimizing decision-making processes in times of COVID-19: Using reflexivity to counteract information processing failures

Home/Review: Optimizing decision-making processes in times of COVID-19: Using reflexivity to counteract information processing failures

Review: Optimizing decision-making processes in times of COVID-19: Using reflexivity to counteract information processing failures

Review: Optimizing decision-making processes in times of COVID-19: Using reflexivity to counteract information processing failures

This article proposes that team reflexivity among government officials can reduce errors and biases in decision-making during a crisis.

Team reflexivity is a deliberate process of discussing team goals, processes, or outcomes. This communicative process has been shown to be effective at reducing information-processing failures, such as groupthink. This is particularly important during the COVID-19 pandemic when governments must make decisions based on limited information. Policymakers should utilize team reflexivity to reduce the risk of bias and errors in decision-making to avoid widespread damage.

|2020-05-22T11:09:22-04:00May 22nd, 2020|COVID-19 Literature|0 Comments

About the Author: Maria Brann

Maria Brann
Dr. Maria Brann, PhD, MPH, explores the integration of health, interpersonal, and gender communication. Her translational focus and mixed methods approach are woven throughout her health vulnerabilities research, which advocates for more effective communication to improve people’s health. Her primary research interests focus on the study of women’s and ethical issues in health communication contexts and promotion of healthy lifestyle behaviors to improve personal and public health and safety. She researches communication at both the micro and macro levels and studies how communication influences relationships among individuals and with the social world.

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