This article proposes that team reflexivity among government officials can reduce errors and biases in decision-making during a crisis.
Team reflexivity is a deliberate process of discussing team goals, processes, or outcomes. This communicative process has been shown to be effective at reducing information-processing failures, such as groupthink. This is particularly important during the COVID-19 pandemic when governments must make decisions based on limited information. Policymakers should utilize team reflexivity to reduce the risk of bias and errors in decision-making to avoid widespread damage.