Communication

This study found that most online COVID-19 information is written at or above a 10th grade reading level, making it difficult for the average American to read and understand. Most people turn to written information to understand what is occurring Read More

This research study assessed the public’s risk perceptions concerning COVID-19 and its’ assessment of the government’s crisis management. Results from this online survey highlight the critical need for government leaders to establish trust with the public for compliance. Information must Read More

This conference proceeding offers suggestions for rebuilding government’s credibility if lost during the COVID-19 pandemic. Government credibility and public emergencies influence each other. Government can gain credibility if it handles emergencies effectively, and government can also be a barrier to Read More

This paper provides a guide for government to coordinate and resource communication efforts during the COVID-19 pandemic. Strategic planning to combat COVID-19 must be taken quickly. The authors use guiding principles of behavior change theories to provide suggestions for developing Read More

This article used internet search data to assess collective attention and information-seeking search patterns following government announcements related to COVID-19. Announcements of the first state COVID-19 cases had the largest effect on people’s information-seeking behaviors related to the virus and Read More

This research article presents strategies for increasing public awareness and responses to COVID-19, which begins with timely publicity. Public awareness of COVID-19 varies not only among countries but also within different regions within countries, according to an analysis using Google Read More

This working paper suggests that perceived social norms has a large effect on individuals’ willingness to perform different preventive behaviors. In a large national survey of nearly 4,000 people, researchers determined that horizontal communication between friends and family is likely Read More

This research brief offers advice on effective communication plan elements for addressing pandemic influenza, especially among non-English speaking populations. Effective, ongoing communication strategies with the public are essential for timely responses and mitigating the spread of novel infectious diseases like Read More

This letter to the editor presents a typology of mass and social media messages about COVID-19. Providing accurate, timely information can help address economic, political, social, and health challenges during the COVID-19 pandemic. The authors present a typology of COVID-19 Read More

This research article highlights that social media messaging (particularly on Instagram) may be most effective when known health organizations use solution-based messaging, incorporate visual imagery, and acknowledge public fears and concerns. By examining Ebola-related social media posts on Twitter and Read More