Communication

Through this systematic review of peer-reviewed articles, five themes were identified as important lessons for effective social media crisis communication. This interdisciplinary review aggregates recommendations from a number of studies to offer an understanding of what effective social media crisis Read More

This article offers policy recommendations for preparing region-specific real-time contingency measures for effective risk communication to combat the spread of fake news during a disaster. The critical evaluation of the nature and consequences of fake news spread during other recent Read More

This article provides approaches to influenza pandemic communication that considers targeted population’s risk reduction strategies. Effective communication must successfully instruct, inform, and motivate appropriate self-protective behavior, update risk information, build trust in officials, and dispel rumors. Pandemic communication should maximize Read More

This research article discusses how to develop effective risk communication strategies based on the World Health Organization’s and the Centers for Disease Control and Prevention’s risk communication guidelines. Recommendations for formulating effective communication strategies is to define the goal, implement Read More

This research article posits that building trust and facilitating multi-sector collaborations by using open and honest communication and actively engaging stakeholders is essential for dealing with public health crises. By learning from, and improving upon, risk communication practices from previous Read More

This research article provides recommendations for government agencies responding to virus outbreaks after analyzing risk communication during the MERS outbreak. Interorganizational communication is important when responding to novel infectious disease outbreaks like COVID-19. All levels of government agencies play important Read More

This study proposes a four-element model as an easy-to-understand and situationally generalizable framework for quickly developing effective personal protective messages during crises. The authors developed the IDEA model as a message framework for crisis situations focusing on: Internalization Distribution Explanation Read More

This article focuses on the need for government leaders to strengthen risk communication by employing better information exchange and cooperation among governmental departments. Risk communication is considered to be one of the main functions of an emergency public health crisis Read More

This article discusses lessons learned from previous public health crises. Expertise in communication is essential for outbreak control. Implicit to better risk communication is a belief that better risk management will automatically follow, but specific efforts need to be enacted Read More

According to this research study, communicating scientific uncertainty about public health threats must be done cautiously. The management of public health crises from viral pandemics and other novel threats presents a dilemma: open communication of scientific uncertainty is ethically desirable, Read More